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Legal Terms & Disclaimer

Terms of Service & Public Sourcing Disclaimer

Effective Date: November 2, 2026

Public Information Sourcing & Verification Disclaimer

Please Note: General listing information displayed on TheSuratHotels.com (such as hotel names, public addresses, approximate starting tariffs, amenities, and geographic coordinates) is initially collected and aggregated from various publicly accessible sources, open registries, and local hospitality listings for informational convenience.

Where a property management team, owner, or authorized representative has completed our verification audit (verifying identity, GSTIN registration, front desk contact, and direct reservation channels), that property will be distinctly marked with an official "Verified Property" / "Verified Partner" badge.

For unverified properties, users are strongly advised to independently confirm current availability, exact rates, and amenities directly with the property before booking or arrival.

1. Nature of the Platform

TheSuratHotels.com is an open, hyper-local hospitality discovery portal and direct directory for Surat, Gujarat. TheSuratHotels.com is not an Online Travel Agency (OTA), travel broker, or booking reseller. We do not collect payments from guests, broker reservation contracts, or hold guest room funds. All financial transactions and reservations occur directly between the guest and the respective property.

2. Zero Commission Guarantee

TheSuratHotels.com charges guests zero booking fees and takes zero commission (0%) from room revenue. We connect travelers directly to the property's reception desk, phone line, WhatsApp, or official website.

3. Property Listing Accuracy & Updates

While we strive to maintain clean and reliable information across our 400+ Surat properties, tariffs and availability fluctuate with seasons (e.g. textile trade expos, Diwali holidays, wedding seasons). TheSuratHotels.com makes no warranties regarding the continuous accuracy of unverified listings. Hoteliers may update or claim their listing at any time by contacting our verification desk.

4. Hotelier Ownership Verification

Hoteliers and property owners who claim a listing must provide legitimate business credentials (such as GSTIN, trade registration, or official domain verification). TheSuratHotels.com reserves the right to unlist or revoke badges from any property found engaging in deceptive pricing, unauthorized listing claims, or fraudulent guest practices.

5. Contact & Listing Modifications

If you are an owner or manager of a Surat property and wish to update, verify, or request the removal of your listing, please email our administrative desk directly at:

Administrative & Verification Desk hello@thesurathotels.com