At TheSuratHotels.com, accessible from https://thesurathotels.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by TheSuratHotels.com and how we use it.

1. Information We Collect

TheSuratHotels.com is primarily an informational directory and direct connection platform. We do not process guest credit cards or hold room booking payments directly. Information collected includes:

• Inquiry Data: When you connect with a hotel or farmhouse via WhatsApp or phone, your inquiry is communicated directly between you and the property operator.
• Hotelier Claim Data: When an owner claims a listing, we collect property registration details, official email, GSTIN, and authorized contact information to verify ownership.
• Log Files & Analytics: Standard non-personally identifiable browser data, device types, referring pages, and geographic corridor preferences to improve directory performance.

2. How We Use Your Information

• To provide, operate, and maintain our direct hospitality directory.
• To facilitate direct WhatsApp and official web routing between guests and local Surat hospitality providers.
• To prevent fraudulent listing claims and maintain verified hotel credentials.
• To analyze search trends (e.g. textile market demand, farmhouse weekend traffic) to optimize platform discovery.

3. Third-Party Links & Map Services

Our platform integrates third-party mapping services (OpenStreetMap, Leaflet, and Google Maps) to calculate travel distances from Surat hubs. Clicking external links (such as a hotel's official booking engine or WhatsApp) will direct you to their respective services, governed by their privacy policies.

4. Contact Information

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at hello@thesurathotels.com.